All about Google Pay™

with Transcash

GooglePay landing carte noire Transcash

What is Google Pay ?

Google Pay is a free mobile application that you can download from the Google Play Store on your Android phone. It’s a fast, secure and easy way to pay that allows you to :

  • Pay for your purchases online
  • Pay in shop via NFC technology
  • Store tickets and loyalty cards
GooglePay landing symboles

Google Pay, the Google’s e-wallet, can be used when one of these symbols is present on the site or in shop. Your payment information is centralised on your phone, so you don’t need to take out your Transcash card.

How do I fill in my payment card for Google Pay?

You must first download the Google Pay application from the Play Store of your device.

From the Transcash Mastercard® application:

  1. Log in to the application
  2. Click on the ‘Add to Google Pay‘ button at the top of the homepage
  3. The Google Pay connection is automatically made and your card is added, as you are already securely authenticated
GooglePay landing App
GooglePay landing Btn GG Pay
GooglePay landing 2 cartes Transcash

From the Google Pay application: you need to connect your Google account and add a payment method.

  1. Download and open the Google Pay application on your mobile phone
  2. Fill in the Transcash card number
  3. Fill in the requested information
  4. Choose a verification method: SMS or e-mail. A unique code is sent to you to verify that you are the applicant.
  5. Fill in the code you received and that’s it!

Which device to pay with?

First of all, the phone or tablet must be running Android, with version Lollipop 5.0 or higher. You also need to have NFC functionality on your phone: check this in your settings! Here are the Google Pay compatible devices. A version of Android software that is too old will block you from using the application. Remember to keep it up to date!

Where and how to use Google Pay?

In shop :

You don’t even need to open the Google Pay app, you just unlock the phone and place it near the card reader and the ‘contactless’ symbol. Make sure you also activate the NFC functionality.

GooglePay landing contactless payment on payment device
GooglePay landing shopping online

To pay online :

You have already entered your payment method, so all you have to do is choose ‘Google Pay’ from the payment method suggestions on the website.

Payment limits and security

Google Pay is a Free service available to all Transcash customers (except ACCESS customers without declared identity*).

Payment limits: Google Pay does not give a limit per transaction. It is therefore your Transcash card that is used to determine the limit. You can spend within the transaction limits of your package. Google Pay offers strong authentication that protects your data from the risk of piracy, so it is normal to be able to pay a higher amount than with the simple ‘contactless’ method.

Security: Google Pay has implemented several levels of security to protect your data, using some of the most advanced technology available. A virtual account number is assigned to your payment method so that your card details are never disclosed. This virtual number will be useful if you need to return an item purchased with Google Pay.

 

If you lose your phone, don’t panic: payments are not possible without biometric authentication (fingerprint, facial recognition or unique code). In addition, you can remotely lock your phone via the ‘Locate my device’ application. We also advise you to block the card or stop payment.

Google and Google Pay are trademarks of Google LLC.

Got a question?

With a smartphone or tablet running Android Lollipop 5.0 and higher. The device must have NFC (Near Field Communication) technology. Check your settings to see if it is compatible with Google Pay!

Yes, the information you enter is encrypted and secure on your phone. To make the payment, you need to unlock your phone via PIN, facial recognition visual identification or fingerprint depending on what you choose. Google Pay has some of the best technology with multiple layers of security to protect your details by not exposing your card numbers.

Log in to the Transcash application and click on the ‘Add to Google Pay’ button on the homepage. Your card will automatically register since you are already authenticated!
You can also download the Google Pay app from the Play store on your device. Save your payment details so that it is saved for future online or in-store purchases.

contact customer services

0033 (0)1 53 88 22 76 (Standard-rate call)

➡ Call centre open from Monday to Saturday, 9 am to 7 pm (excluding public holidays)

➡ Our agents are available to answer all your questions from Monday to Friday