Send money to your loved ones in France and abroad with the Essential or Max Formula

Want to send money to a loved one in France or abroad?

  • Now it’s easy to transfer money to loved ones, wherever they are*. Transcash offers a simple and immediate solution from a fully secure online area.
  • The transaction is similar to a bank transfer but instead of being made from one account to another, it is made from one card to another. As easy as sending an SMS, transferring money to a loved one is now child’s play, wherever they are. Thanks to Transcash and the Mastercard network, the reloaded card can be used immediately all over the world*.
BUY THE PACK OF 2 CARDS FOR €9.90
Transfert money to your red card

Simplicity!

To make your money transfers, give your red card to the person of your choice (aged 13 or over) and transfer money to them from your black card by:

  • Telephone
  • Internet
  • or via the Transcash France app

The beneficiary (red card holder) will receive their money instantly.

Only customers using the ESSENTIAL Formula or MAX Formula can give a red card to a loved one to make money transfers (up to 3 red cards per Pack).

A single transfer of up to €150 is allowed when activating the red card.

In order to increase the limits of the red card (same limits as the black card), make more transfers and make payments and withdrawals throughout the global Mastercard network, the holder of the red card will have to submit his/her valid proof of identity to Transcash by emailing it to [email protected].

Transfert between Transcash cards

Transfer money between Transcash friends

Money transfers between Transcash friends (black card to black card) can only be done from the Customer Area at www.transcash.fr, in the “my account” section, and only by customers on the ESSENTIAL Formula and MAX Formula.

Purchase in stores

Pay merchants for your purchases

Shop in total Privacy

Shop in total privacy

Manage your children's pocket money

Manage your children’s pocket money

Travel all around the world with Transcash

Travel in total security

Receive your Salary

Receive your salary

Bet and gamble online

Play online

Withdraw cash all around the world

Withdraw money

Buy online with Transcash

Buy online

Got a question?

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How do I choose my purchase category on the ACCESS formula?

In order to activate your Black Card in the ACCESS Formula , you must first select a category from the list below.  This category will determine the nature of your purchases.

Each category is associated with a code from 0 to 9. This code is required in order to activate your Card.

Important information:

  • If you make a mistake, you can change the category just one time at www.transcash.fr in the “my account” section, so long as you have not completed any transactions.
  • To no longer be limited to a single category and make payments and withdrawals throughout the Mastercard global network, bear in mind that you can switch to the ESSENTIAL Formula free of charge at any time (by providing your identity document) or to the MAX Formula (by providing your proof of identity and video selfie or postal address validation) in the “my account” 
    section.
Liste of available categories
0 Advertisements

(online advertisements, social networks,  online payment solutions, customer support, marketing and advertising tools, online press, etc.)

Example : LeBonCoin, Facebook, Mediapart, PAP, Amazon Prime and classifieds in newspapers (dailies and weeklies), etc.

 5 Personal services

(associations, dating sites, postal services, delivery services, fines and tax stamps, vehicle registration documents, financial services and personal loans, consultancy companies for individuals and professionals, etc.)

Example: Infogreffe, Fines, Cartes Grises.net, Tax Stamps, Embassies, Bailiffs, Lawyers, Cofidis, Lydia, Sedomicilier.com, DemanderJustice.com, Legalstart.fr, Wengo, Tisseo, Emmaüs, Just Eat, etc.
1 Electronics and Telecoms

(telephone and internet operators, sports channel subscriptions, music platform subscriptions, film and TV series platform subscriptions, mobile and TV applications, internet hosting and solutions, computer equipment and software, computer maintenance and services, video conferencing and instant messaging applications, etc.)

Example : Netflix, SFR, Orange, Free, Deezer, Boulanger, Fnac,  Darty, OVH, Canal Sat, Apple, Lokeo, Micromania, etc.

 6 Travel and Transport

(fuel, tolls, trains, planes, hotels,  seasonal rentals, car rentals, taxis and chauffeur-driven vehicles, urban transport: metro, shuttle bus and tram, parking spaces and car parks, etc.)

Example : SNCF, Ouigo, ChauffeurPrivé, RTM, RATP, Air France, Vueling, Vinci, ADP Roissy, B&B hotels, Ibis, Kyriad, Novotel, B&B Hotels, Formule 1, Station U, Esso, Total, Avia, BP, Autoroutes, Parkings, etc.
2 House and Home Improvements

(DIY and decoration, pet shops, garden centres, energy suppliers, marketplaces, household appliances, furniture, insurance, etc.)

Example : Vente-Privée, Showroom privé, Rue du commerce, Cdiscount, Amazon France, Ebay, Direct Energie, EDF, Paypal, Weldom, Leroy Merlin, Castorama, etc.

 7 Fashion

(clothes, ready-to-wear, shoes, household linen, leather goods, etc.)

Example : Primark, Blancheporte, Etam, Brandalley, Kiabi, H&M, Asos, Boohoo, Shein, Lacoste, Zara, Celio, Pimkie, C&A, Tati, Chaussea, Stokomani, Jennyfer, etc.
3 Food and Gastronomy

(bars, cafés, brasseries and restaurants, fast-food outlets, bakeries and pastry shops, butchers, home deliveries, food shops, mini-markets, supermarkets and hypermarkets, market halls, grocery shops, caterers, etc.)

Example : Deliveroo, Distributeurs Selecta, Nespresso, Burger King, Mc Donald’s, Quick, Auchan, Carrefour, Leclerc, Monoprix, Hyper U, Géant, Franprix, Leader Price, Lidl, Boulangeries, Bars et Cafés, Restaurants, Épiceries, etc.

 8 Beauty, Hygiene and Health

(pharmacies and parapharmacies, beauty shops, perfumeries, spas, massages, beauty institutes, beauticians, body and face care (manicure, pedicure), hairdressers, barbers, beauty box subscriptions, therapy centres, beauty institutes, vets, etc.)

Example : Birchbox, Sephora, Yves Rocher, Jean Louis David, Fitness Park, Marionnaud, Nocibe, Pharmacies, Coiffure, Laboratoires, etc.
4 Leisure and Culture

(sports shops, cinemas, museums, tobacconists,  online gaming and betting, casinos, record shops, bookshops, hobby shops, video clubs, etc.)

Example : Blizzard, Steam, Décathlon, GO Sport, Intersport, Cultura, UGC, Pathé, Meetic, FDJ, PMU, Winamax, Unibet, Betclic, Tabacs, Maison de la presse, etc.

 9 Automotive

(repairs, accessories, garages, cleaning companies, etc.)

Example : Oscaro, Mister Auto, Allo Pneus, Norauto, Feu Vert,

This list is shown for indicative purposes only. Some retailers reserve the right (without consulting us) not to accept prepaid payment cards.

REMINDER: On the ACCESS Formula, your Transcash card is only accepted for payments and withdrawals at shops and online stores located in France (excluding Overseas Departments and Territories).

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How do I upgrade to ESSENTIAL Formula ?

  • Online (24/7) :

Scan or photograph both sides of your valid identity document (European National Identity Card, French or foreign passport, French residence permit) Save it on your computer or mobile/tablet Go to www.transcash.fr section “my account ” Click on “Change Formula” in the “Card management” section and choose the ESSENTIAL Formula. Follow the instructions shown on the screen When you send your identity document from your “my account” area, it will be verified and validated by our team in just a few seconds.

  • By email :

Scan or photograph your valid identity document front and back (European National Identity Card, French or foreign Passport or French residence permit) Save them to your computer or mobile/tablet Email them to [email protected] specifying your pack number When you send these documents by email, they will be verified and validated within 7 business days.

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Can I get a refund on a purchase made with my Transcash card?

Yes.

After purchasing products/services from a merchant (in store or online), you can present your Transcash card to them in order to receive a refund under the terms defined by the said merchant.

Refund after making a purchase with one of your Transcash cards (Black or Red) :
The refund amount will be credited to the Transcash card you presented to the merchant in accordance with the merchant’s refund policy and after deduction of the applicable fees set out in article 35 of our General Terms and Conditions of Sale.

Refund after making a purchase with a third party payment method (other than your Transcash cards):
The refund amount will be credited to the Transcash card you presented to the merchant in accordance with the merchant’s refund policy and after deduction of the applicable fees set out in article 35 of our General Terms and Conditions of Sale.

Important information :
Merchant refunds up to €100 are automatically credited to your Transcash card’s “available balance” within 2 to 3 business days.
For security reasons, merchant refunds of more than €100 are not automatically credited to your Transcash card’s “available balance”.
If you have received a refund of more than €100, please report this to our Finance Department by sending an email to [email protected] , stating the last 4 digits of your card number, the name of the merchant and the expected refund amount.
You may be asked to provide proof of purchase for the refund amount if the purchase was initiated with a card other than your Transcash card.

contact customer services

0033 (0)1 53 88 22 76 (Standard-rate call)

➡ Call centre open from Monday to Saturday, 9 am to 7 pm (excluding public holidays)

Contact by email

➡ Our agents are available to answer all your questions from Monday to Friday