I can’t add my Transcash card to Google Pay: what should I do?

There are several possible reasons, among the most common:

  1. Don’t forget to download the Google Pay application on your Android device first! Without it, you will not be able to connect your card from the Transcash Mastercard app.
  2. Make sure your device has a lock: code, fingerprint or facial recognition.
  3. Check the status of your card: it should be functional for purchases. If it is locked, lost/stolen or inactive,

How to use Google Pay?

Log in to the Transcash application and click on the ‘Add to Google Pay’ button on the homepage. Your card will automatically register since you are already authenticated!
You can also download the Google Pay app from the Play store on your device. Save your payment details so that it is saved for future online or in-store purchases.

What is the maximum amount per transaction with Google Pay?

Google Pay has no maximum amount! Please refer to the authorized limits of your Transcash card according to your plan. Indeed, unlike the ‘contactless’ feature limited to €50 per transaction, Google Pay mobile payment offers a much higher payment limit due to its high security system. The maximum per transaction is determined by the limit of your card entered as a payment reference on the application.

Is Google Pay secure?

Yes, the information you enter is encrypted and secure on your phone. To make the payment, you need to unlock your phone via PIN, facial recognition visual identification or fingerprint depending on what you choose. Google Pay has some of the best technology with multiple layers of security to protect your details by not exposing your card numbers.