Yes, the bracelet meets the same security standards as Transcash Mastercard cards: you can stop payment, lock the bracelet remotely or declare it lost directly from your personal Transcash space, under ‘Mes cartes’, ‘Gérer mes cartes’.
The bracelet adjusts to the size of your wrist thanks to its different notches. It is suitable for wrists from 12 to 18.5 cm approximately (a size guide is located on the side of the packaging sold in points of sale).
Yes, the bracelet pack is added as a new Transcash pack. The wristband functions as an additional card with a separate balance from the other packs.
No. Because the Transcash mini-card is neither the size of a traditional payment card nor the configuration for contactless ATMs, it is not accepted in ATMs. To withdraw cash, you can order your pack of Transcash cards.
Yes, a Transcash virtual card is associated with your pack Fyve and allows you to make purchases on the Internet: go to your Transcash space, section ‘Mes cartes’, ‘Gérer mes cartes’ to consult the details of the virtual card of your bracelet.
The same ways you do with a Transcash black card: by top-ups Transcash bought at a tobacconist or on transcash-recharge.com, by credit card, by wire transfer (RIB downloadable from your personal space) or by transfer between Transcash cards.
Yes! The contactless payment bracelet Fyve with its mini-card is waterproof, you can therefore swim with it (5 m maximum depth recommended). It also works in extreme temperatures: you can go on holiday in hot countries or skiing for example.
2 years – Same as a Transcash card! The expiry date of your bracelet’s chip is indicated in your personal space under ‘Mes cartes’, ‘Gérer mes cartes’. When it expires, you can renew it in the same personal space for a validity of 2 years.
In your customer space or directly from the Transcash Mastercard app by clicking on “Activate” and follow the steps displayed on the screen.
You can pay in shops with contactless technology (NFC) up to €50/transaction, with a cumulative amount of contactless purchases allowed of €150. For security reasons, ‘contactless’ purchases will be blocked once the €150 cumulative purchase amount is reached. To continue to make payments with the Fyve bracelet, you must connect to the Transcash App or the ‘My account’ space under the heading “My cards – Unblock my contactless purchases” to reset the purchase counter.
