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FAQ Tag: balance

20th April, 2023

How can I check the available balance on my Transcash cards?

You can check the available balance on your Black or Red Card, 24/7: By telephone on +33 (0)1 53 88 22 76 (Standard-rate call) On the internet in the 'My account' section With the Transcash Mastercard mobile app The Black Card holder can consult the balance of all his/her cards.The...

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18th April, 2023

Can I make a purchase worth more than the balance available on my card?

No. You cannot spend more money than the amount available on your Transcash Mastercard prepaid card. However, if you know the balance on your card, you can ask the merchant if you can pay the difference in cash or another payment method.

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