FAQ Tag: black card

20th April, 2023

Can I continue using my black card if the red card has been lost or stolen (and vice versa)?

Yes, only the lost card will be renewed. The card that was not lost or stolen can still be used.

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18th April, 2023

Can anyone other than me use my Transcash black card?

No. For your security, you must be the only person to know your PIN. In any event, if you allow another person to use your black card, you will have sole liability for any transactions made with the black card and will not be able to stop them.

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