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FAQ Tag: closure

20th April, 2023

Can I close just one of the two Transcash cards?

No. If you terminate your Transcash contract, the black card AND the red card will be disabled one month after we receive your letter. You then have 30 days to withdraw or spend the remaining balance on both Transcash cards.

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20th April, 2023

How do I close my Transcash account?

You can terminate your Transcash contract at any time by sending a registered letter with acknowledgement of receipt to: Transcash - BP 56 - 13718 ALLAUCH Cedex. You have 30 days to withdraw the remaining balance on the card by making a withdrawal at an ATM or by making a...

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