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FAQ Tag: transaction

18th April, 2023

How do I dispute a transaction?

In the event of a dispute over a transaction, please call customer service promptly on +33 (0)1 53 88 22 76 (Standard-rate call). You will be asked to specify the date and amount of the transaction. You can also write to us at: Transcash - BP 56 - 13718 Allauch...

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12th April, 2023

What is the maximum amount per transaction with Google Pay?

Google Pay has no maximum amount! Please refer to the authorized limits of your Transcash card according to your plan. Indeed, unlike the 'contactless' feature limited to €50 per transaction, Google Pay mobile payment offers a much higher payment limit due to its high security system. The maximum per transaction...

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12th April, 2023

What is the maximum amount of a transaction with Apple Pay?

None! The maximum amount is determined by your Transcash card limit, depending on your plan. Apple Pay offers a higher payment limit than the 'Contactless' feature which is limited to €50 per transaction because you benefit from a strong authentication.

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