What is the maximum amount per purchase?

  • On the ACCESS formula, the maximum spend allowed is €150, limited to €50 per purchase. Please note, your purchase must fall within the chosen category.
  • On the ESSENTIAL and MAX Formulas, the maximum spend allowed for a purchase is €2,500 a day.

These amounts are of course also limited by the sum of money available on your cards.

What amount can I withdraw at a cash machine?

On the ACCESS formula (activation at www.transcash.fr required) you can withdraw up to €50 over the entire term of your contract.

Please note : On the ACCESS Formula, withdrawals are not allowed if you have chosen to activate your black card by SMS.

After sending your identity document in order to be on the ESSENTIAL formula, the upper limit set by Transcash for cash withdrawals from an ATM is €100 per day and €500 per month (up to a maximum of €1,000 per year).

Can I use my Transcash cards on gaming and gambling websites?

Yes, since 6 August 2010 it has been possible to use your Transcash card to credit your player account on selected online gambling sites approved by ARJEL (the French Online Gambling Regulatory Authority):
EurosportBet, Everest Poker, BetClic, BWin, Full Tilt poker, PMU, Partouche Gaming, Party Poker, PokerStars, PokerXtrem, Sajoo, Winamax, Paris365, FDJ ParionsWeb and ZeTurf (non-exhaustive list).

How much do my Transcash cards cost?

The Transcash pack – excluding virtual cards – costs €9.90 in shops or online (pack of two cards valid for two years) and a €1 management fee is charged every month.

The only fees charged are those linked to use of the card (reloads, ATM withdrawals, PIN changes, etc). Transfers are free of charge and so is access to your account on the internet (checking balance and statements).

If there is no activity on the card for more than 3 months (no loading,

Are there any fees when withdrawing from an ATM?

Yes. When you withdraw money from Mastercard ATMs with your Transcash card, it will cost you €1.50 per withdrawal within the EEA and €3.00 outside the EEA.

If the withdrawal is made in a currency other than the euro, an exchange fee will be charged (this is set out in the “International Transactions” section of the General Terms and Conditions of Use).

Some ATM owners, particularly those abroad, may charge an additional fee,