Manage the pocket money of your children aged over 13 !

Want to give your teens aged over 13 more independence?

  • With the Essential Formula and Max Formula, you can manage your child’s pocket money (if they are aged 13 or over) by giving them a Transcash red card. Transfer your chosen amount to them from your Transcash black card, via the Transcash Mastercard mobile app or your online Customer Area* (up to 3 red cards per pack).
  • The Transcash card is simple for parents to use and offers maximum security for children from age 13.
  • More secure than cash, the Transcash card has a PIN for them to enter when making a purchase in a shop, and the Mastercard SecureCode (3D Secure) to authenticate purchases made online.
  • With no risk of going overdrawn, your child can spend their money anywhere in France and abroad* on purchases (clothes, shoes, outings, leisure activities, cinema, fast food, video games and apps, in-app purchases, etc.) within the limits of the funds you have transferred to the child’s card.
  • The Transcash prepaid payment card helps you child learn to manage a set budget as an independent and responsible individual.
  • Keep an eye on your child’s spending with the transaction statement accessible from your My Account area.
  • Activate Parental Control to block cash withdrawals from ATMs and certain shops that are prohibited or not recommended for minors (pubs and tobacconists, bars, discotheques, sex shops, etc.).

Got a question?

In order to activate your Black Card in the ACCESS Formula , you must first select a category from the list below.  This category will determine the nature of your purchases.

Each category is associated with a code from 0 to 9. This code is required in order to activate your Card.

Important information:

  • If you make a mistake, you can change the category just one time at www.transcash.fr in the “my account” section, so long as you have not completed any transactions.
  • To no longer be limited to a single category and make payments and withdrawals throughout the Mastercard global network, bear in mind that you can switch to the ESSENTIAL Formula free of charge at any time (by providing your identity document) or to the MAX Formula (by providing your proof of identity and residence) in the “my account” 
    section.
Liste of available categories
0 Advertisements

(online advertisements, social networks,  online payment solutions, customer support, marketing and advertising tools, online press, etc.)

Example : LeBonCoin, Facebook, Mediapart, PAP, Amazon Prime and classifieds in newspapers (dailies and weeklies), etc.

5 Personal services

(associations, dating sites, postal services, delivery services, fines and tax stamps, vehicle registration documents, financial services and personal loans, consultancy companies for individuals and professionals, etc.)

Example: Infogreffe, Fines, Cartes Grises.net, Tax Stamps, Embassies, Bailiffs, Lawyers, Cofidis, Lydia, Sedomicilier.com, DemanderJustice.com, Legalstart.fr, Wengo, Tisseo, Emmaüs, Just Eat, etc.

1 Electronics and Telecoms

(telephone and internet operators, sports channel subscriptions, music platform subscriptions, film and TV series platform subscriptions, mobile and TV applications, internet hosting and solutions, computer equipment and software, computer maintenance and services, video conferencing and instant messaging applications, etc.)

Example : Netflix, SFR, Orange, Free, Deezer, Boulanger, Lokeo, Fnac, OVH, Canal Sat, Apple, etc.

6 Travel and Transport

(fuel, tolls, trains, planes, hotels,  seasonal rentals, car rentals, taxis and chauffeur-driven vehicles, urban transport: metro, shuttle bus and tram, parking spaces and car parks, etc.)

Example : SNCF, Ouigo, ChauffeurPrivé, RTM, RATP, Air France, Vueling, Vinci, ADP Roissy, B&B hotels, Ibis, Kyriad, Novotel, B&B Hotels, Formule 1, Station U, Esso, Total, Avia, BP, Autoroutes, Parkings, etc.

2 House and Home Improvements

(DIY and decoration, pet shops, garden centres, energy suppliers, marketplaces, household appliances, furniture, insurance, etc.)

Example : Vente-Privée, Showroom privé, Rue du commerce, Cdiscount, Amazon France, Ebay, Direct Energie, EDF, Paypal, Weldom, Leroy Merlin, Castorama, etc.

7 Fashion

(clothes, ready-to-wear, shoes, household linen, leather goods, etc.)

Example : Primark, Blancheporte, Etam, Brandalley, Kiabi, H&M, Asos, Boohoo, Shein, Lacoste, Zara, Celio, Pimkie, C&A, Tati, Chaussea, Stokomani, Jennyfer, etc.

3 Food and Gastronomy

(bars, cafés, brasseries and restaurants, fast-food outlets, bakeries and pastry shops, butchers, home deliveries, food shops, mini-markets, supermarkets and hypermarkets, market halls, grocery shops, caterers, etc.)

Example : Deliveroo, Distributeurs Selecta, Nespresso, Burger King, Mc Donald’s, Quick, Auchan, Carrefour, Leclerc, Monoprix, Hyper U, Géant, Franprix, Leader Price, Lidl, Boulangeries, Bars et Cafés, Restaurants, Épiceries, etc.

8 Beauty, Hygiene and Health

(pharmacies and parapharmacies, beauty shops, perfumeries, spas, massages, beauty institutes, beauticians, body and face care (manicure, pedicure), hairdressers, barbers, beauty box subscriptions, therapy centres, beauty institutes, vets, etc.)

Example : Birchbox, Sephora, Yves Rocher, Jean Louis David, Fitness Park, Marionnaud, Nocibe, Pharmacies, Coiffure, Laboratoires, etc.

4 Leisure and Culture

(sports shops, cinemas, museums, tobacconists,  online gaming and betting, casinos, record shops, bookshops, hobby shops, video clubs, etc.)

Example : Blizzard, Steam, Décathlon, GO Sport, Intersport, Cultura, UGC, Pathé, Meetic, FDJ, PMU, Winamax, Unibet, Betclic,Tabacs, Maison de la presse, etc.

9 Automotive

(repairs, accessories, garages, cleaning companies, etc.)

Example : Oscaro, Mister Auto, Allo Pneus, Norauto, Feu Vert,

This list is shown for indicative purposes only. Some retailers reserve the right (without consulting us) not to accept prepaid payment cards.

REMINDER: On the ACCESS Formula, your Transcash card is only accepted for payments and withdrawals at shops and online stores located in France (including Overseas Departments and Territories).

  • Online (24/7) :

Scan or photograph both sides of your valid identity document (European National Identity Card, French or foreign passport, French residence permit) Save it on your computer or mobile/tablet Go to www.transcash.fr section “my account ” Click on “Change Formula” in the “Card management” section and choose the ESSENTIAL Formula. Follow the instructions shown on the screen When you send your identity document from your “my account” area, it will be verified and validated by our team in just a few seconds.

  • By email :

Scan or photograph your valid identity document front and back (European National Identity Card, French or foreign Passport or French residence permit) Save them to your computer or mobile/tablet Email them to [email protected] specifying your pack number When you send these documents by email, they will be verified and validated within 7 business days.

Yes.

After purchasing products/services from a merchant (in store or online), you can present your Transcash card to them in order to receive a refund under the terms defined by the said merchant.

Refund after making a purchase with one of your Transcash cards (Black or Red) :
The refund amount will be credited to the Transcash card you presented to the merchant in accordance with the merchant’s refund policy and after deduction of the applicable fees set out in article 35 of our General Terms and Conditions of Sale.

Refund after making a purchase with a third party payment method (other than your Transcash cards):
The refund amount will be credited to the Transcash card you presented to the merchant in accordance with the merchant’s refund policy and after deduction of the applicable fees set out in article 35 of our General Terms and Conditions of Sale.

Important information :
Merchant refunds up to €100 are automatically credited to your Transcash card’s “available balance” within 2 to 3 business days.
For security reasons, merchant refunds of more than €100 are not automatically credited to your Transcash card’s “available balance”.
If you have received a refund of more than €100, please report this to our Finance Department by sending an email to [email protected] , stating the last 4 digits of your card number, the name of the merchant and the expected refund amount.
You may be asked to provide proof of purchase for the refund amount if the purchase was initiated with a card other than your Transcash card.

contact customer services

0033 (0)1 53 88 22 76 (Standard-rate call)

➡ Call centre open from Monday to Saturday, 9 am to 7 pm (excluding public holidays)

➡ Our agents are available to answer all your questions from Monday to Friday