ACCESS Formula
(no ID needed – activation required at www.transcash.fr)
Maximum number of cards (Pack Transcash Mastercard)
Only the Black Card can be used
Maximum number of cards (Pack Fyve wristbands)
Unauthorised
Terms and conditions of use
No documents requiredActivation required at www.transcash.fr
Acceptance network
France and DOMT-TOM for a limited range of goods and services
Maximum balance of a card
€150
Maximum number of top-ups
5 per day
Maximum top-up amount
€150 per month
Top-up by top-up code
Vouchers from €20 to €150
Top-up by bank card online
(limited to once a day and twice a week on one same bank card)
from €20 to €150
Top-up by bank transfer
Unauthorised
Number of transfers between your own cards
(Black and Red)
Unauthorised transfers
Maximum amount per transfer*
Unauthorised transfers
Shopping (shops, internet)
€150/day or 20 transactions/day(limited to €50 per transaction in the acceptance network defined by Transcash)
Withdrawals from cash machines
Maximum of €50 for the total term of the contract
ESSENTIAL Formula
(ID required)
Maximum number of cards (Pack Transcash Mastercard)
1 Black and 3 Red
Maximum number of cards (Pack Fyve wristbands)
1 physical mini-card + 1 virtual card
Terms and conditions of use
Proof of identity
Acceptance network
Global Mastercard network
Maximum balance of a card
€2,500
Maximum number of top-ups
5 per day
Maximum top-up amount
€500 per day €1,000 per month and €2,500 per year
Top-up by top-up code
Coupons from €20 to €500 (limited to €500 per day and €1,000 per month)
Top-up by bank card online
(limited to once a day and twice a week on one same bank card)
from €20 to €500
Top-up by bank transfer
from €30 to €500 per day limited to €1,000 per month)
Top-up by transfer from a friend
(funds received from a friend's black card)
€500/day
(limited to 5 incoming transfers and to €1000/month)
Number of transfers between your own cards
(Black and Red)
Unlimited
Maximum amount per transfer*
€500 per day (limited to €1,000 per month and €2,500 per year)
Shopping in stores and online (Pack Transcash Mastercard)
€2,500/day
(limited to €1,000 per transaction and 50 transactions/day
Shopping in stores (Pack Fyve wristbands)
Only contactless payments until €2,500/day
(limited to 50€ per transaction)
Withdrawals from cash machines (unauthorised with Pack Fyve wristbands)
€100 per day and 5 transactions per day
€500 per month and 20 transactions per month
(limited to 1 000 € per year)
*One single transfer of no more than €150 is authorised upon activation of the Red Card. In order to increase the limits of the red card (same limits as the black card), make more transfers and make payments and withdrawals throughout the global Mastercard network, the holder of the red card will have to submit his/her valid proof of identity to Transcash by emailing it to [email protected].
MAX Formula
(ID required and code validation at address)
Maximum number of cards (Pack Transcash Mastercard)
1 Black and 3 Red
Maximum number of cards (Pack Fyve wristbands)
1 physical mini-card + 1 virtual card
Terms and conditions of use
Proof of identity and de domicile
Acceptance network
Global Mastercard network
Maximum balance of a card
€10,000
Maximum number of top-ups
5 per day
Maximum top-up amount
5,000€ per day limited to €10,000 per month
Top-up by top-up code
Coupons from €20 to €500 (limited to €1,000 per month)
Top-up by bank card online
(limited to once a day and twice a week on one same bank card)
from €20 to €500
Top-up by bank transfer
from €30 to €10,000 per month
Top-up by transfer from a friend
(funds received from a friend's black card)
€500/day
(limited to 5 incoming transfers and to €1000/month)
Number of transfers between your own cards
(Black and Red)
Unlimited
Maximum amount per transfer*
5,000€ per day
Shopping in stores and online (Pack Transcash Mastercard)
€2,500/day
50 transactions/day
Shopping in stores (Pack Fyve wristbands)
Only contactless payments until €2,500/day
(limited to 50€ per transaction)
Withdrawals from cash machines (unauthorised with Pack Fyve wristbands)
500 €/day and 5 transactions/day
€1,000/mois and 20 transactions per month
*One single transfer of no more than €150 is authorised upon activation of the Red Card. In order to increase the limits of the red card (same limits as the black card), make more transfers and make payments and withdrawals throughout the global Mastercard network, the holder of the red card will have to submit his/her valid proof of identity to Transcash by emailing it to [email protected].
My Transcash Card in 2 minutes !
-
I ACTIVATE
my black card or my wristband by cliking on ACTIVATE, or on the Transcash mobile App
-
I TOP UP
my black card or my wristband with cash or with a banking card
-
I RECEIVE
my PIN code on my mobile or smartphone (excluding fyve wristband)
-
I USE
my black card and my wristband to buy in stores or on the internet
I top up my card
With reload vouchers
from €20 to €500
(available from one of our 40,000 sales outlets)
Upgrade to MAX Formula
To make purchases and withdrawals in the global Mastercard network and benefit from all the advantages of Transcash, switch to the MAX formula!
Download account details to have my salary and social benefits paid in, with no fee
Reload my card with up to €10,000/month by bank card and/or bank transfer, with no fee
Reload my card with reload vouchers (up to €1,000/month)
Spend up to €2,500/day at all merchants (local shops and online)
Worldwide
GOT A question ?
In order to activate your Black Card in the ACCESS Formula , you must first select a category from the list below. This category will determine the nature of your purchases.
Each category is associated with a code from 0 to 9. This code is required in order to activate your Card.
Important information:
- If you make a mistake, you can change the category just one time at www.transcash.fr in the “my account” section, so long as you have not completed any transactions.
- To no longer be limited to a single category and make payments and withdrawals throughout the Mastercard global network, bear in mind that you can switch to the ESSENTIAL Formula free of charge at any time (by providing your identity document) or to the MAX Formula (by providing your proof of identity and residence) in the “my account”
section.
| Liste of available categories | |||
| 0 | Advertisements
(online advertisements, social networks, online payment solutions, customer support, marketing and advertising tools, online press, etc.) Example : LeBonCoin, Facebook, Mediapart, PAP, Amazon Prime and classifieds in newspapers (dailies and weeklies), etc. |
5 | Personal services
(associations, dating sites, postal services, delivery services, fines and tax stamps, vehicle registration documents, financial services and personal loans, consultancy companies for individuals and professionals, etc.) Example: Infogreffe, Fines, Cartes Grises.net, Tax Stamps, Embassies, Bailiffs, Lawyers, Cofidis, Lydia, Sedomicilier.com, DemanderJustice.com, Legalstart.fr, Wengo, Tisseo, Emmaüs, Just Eat, etc. |
| 1 | Electronics and Telecoms
(telephone and internet operators, sports channel subscriptions, music platform subscriptions, film and TV series platform subscriptions, mobile and TV applications, internet hosting and solutions, computer equipment and software, computer maintenance and services, video conferencing and instant messaging applications, etc.) Example : Netflix, SFR, Orange, Free, Deezer, Boulanger, Fnac, Darty, OVH, Canal Sat, Apple, Lokeo, Micromania, etc. |
6 | Travel and Transport
(fuel, tolls, trains, planes, hotels, seasonal rentals, car rentals, taxis and chauffeur-driven vehicles, urban transport: metro, shuttle bus and tram, parking spaces and car parks, etc.) Example : SNCF, Ouigo, ChauffeurPrivé, RTM, RATP, Air France, Vueling, Vinci, ADP Roissy, B&B hotels, Ibis, Kyriad, Novotel, B&B Hotels, Formule 1, Station U, Esso, Total, Avia, BP, Autoroutes, Parkings, etc. |
| 2 | House and Home Improvements
(DIY and decoration, pet shops, garden centres, energy suppliers, marketplaces, household appliances, furniture, insurance, etc.) Example : Vente-Privée, Showroom privé, Rue du commerce, Cdiscount, Amazon France, Ebay, Direct Energie, EDF, Paypal, Weldom, Leroy Merlin, Castorama, etc. |
7 | Fashion
(clothes, ready-to-wear, shoes, household linen, leather goods, etc.) Example : Primark, Blancheporte, Etam, Brandalley, Kiabi, H&M, Asos, Boohoo, Shein, Lacoste, Zara, Celio, Pimkie, C&A, Tati, Chaussea, Stokomani, Jennyfer, etc. |
| 3 | Food and Gastronomy
(bars, cafés, brasseries and restaurants, fast-food outlets, bakeries and pastry shops, butchers, home deliveries, food shops, mini-markets, supermarkets and hypermarkets, market halls, grocery shops, caterers, etc.) Example : Deliveroo, Distributeurs Selecta, Nespresso, Burger King, Mc Donald’s, Quick, Auchan, Carrefour, Leclerc, Monoprix, Hyper U, Géant, Franprix, Leader Price, Lidl, Boulangeries, Bars et Cafés, Restaurants, Épiceries, etc. |
8 | Beauty, Hygiene and Health
(pharmacies and parapharmacies, beauty shops, perfumeries, spas, massages, beauty institutes, beauticians, body and face care (manicure, pedicure), hairdressers, barbers, beauty box subscriptions, therapy centres, beauty institutes, vets, etc.) Example : Birchbox, Sephora, Yves Rocher, Jean Louis David, Fitness Park, Marionnaud, Nocibe, Pharmacies, Coiffure, Laboratoires, etc. |
| 4 | Leisure and Culture
(sports shops, cinemas, museums, tobacconists, online gaming and betting, casinos, record shops, bookshops, hobby shops, video clubs, etc.) Example : Blizzard, Steam, Décathlon, GO Sport, Intersport, Cultura, UGC, Pathé, Meetic, FDJ, PMU, Winamax, Unibet, Betclic, Tabacs, Maison de la presse, etc. |
9 | Automotive
(repairs, accessories, garages, cleaning companies, etc.) Example : Oscaro, Mister Auto, Allo Pneus, Norauto, Feu Vert, |
This list is shown for indicative purposes only. Some retailers reserve the right (without consulting us) not to accept prepaid payment cards.
REMINDER: On the ACCESS Formula, your Transcash card is only accepted for payments and withdrawals at shops and online stores located in France (including Overseas Departments and Territories).
- Online (24/7) :
Scan or photograph both sides of your valid identity document (European National Identity Card, French or foreign passport, French residence permit) Save it on your computer or mobile/tablet Go to www.transcash.fr section “my account ” Click on “Change Formula” in the “Card management” section and choose the ESSENTIAL Formula. Follow the instructions shown on the screen When you send your identity document from your “my account” area, it will be verified and validated by our team in just a few seconds.
- By email :
Scan or photograph your valid identity document front and back (European National Identity Card, French or foreign Passport or French residence permit) Save them to your computer or mobile/tablet Email them to [email protected] specifying your pack number When you send these documents by email, they will be verified and validated within 7 business days.
Yes.
After purchasing products/services from a merchant (in store or online), you can present your Transcash card to them in order to receive a refund under the terms defined by the said merchant.
Refund after making a purchase with one of your Transcash cards (Black or Red) :
The refund amount will be credited to the Transcash card you presented to the merchant in accordance with the merchant’s refund policy and after deduction of the applicable fees set out in article 35 of our General Terms and Conditions of Sale.
Refund after making a purchase with a third party payment method (other than your Transcash cards):
The refund amount will be credited to the Transcash card you presented to the merchant in accordance with the merchant’s refund policy and after deduction of the applicable fees set out in article 35 of our General Terms and Conditions of Sale.
Important information :
Merchant refunds up to €100 are automatically credited to your Transcash card’s “available balance” within 2 to 3 business days.
For security reasons, merchant refunds of more than €100 are not automatically credited to your Transcash card’s “available balance”.
If you have received a refund of more than €100, please report this to our Finance Department by sending an email to [email protected] , stating the last 4 digits of your card number, the name of the merchant and the expected refund amount.
You may be asked to provide proof of purchase for the refund amount if the purchase was initiated with a card other than your Transcash card.