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NFC Contactless payment solutions Cards for all the families Free shipping in France and overseas

FAQ Category: Account management

20th April, 2023

How can I check the available balance on my Transcash cards?

You can check the available balance on your Black or Red Card, 24/7: By telephone on +33 (0)1 53 88 22 76 (Standard-rate call) On the internet in the 'My account' section With the Transcash Mastercard mobile app The Black Card holder can consult the balance of all his/her cards.The...

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20th April, 2023

What can I do from my personal area?

In your personal area, you can check your balance and transaction statement. You can also edit some of your personal information, order additional cards, receive your PIN or send your documents to change formulas.

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20th April, 2023

How do I log in to my personal area?

To access your personal area, click on 'My account'. Enter the last 8 digits of your black card and your 6-digit secret code.

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