Category: Account management

If you are a black card holder, you can edit your personal information (surname, first name, address, mobile number) in your personal space ‘My account‘, section ‘My information‘ > ‘Manage my information‘. You will be asked to enter a security code.

You can also contact customer service by telephone on 01 53 88 22 76 (toll-free) or directly in the ‘Contact us’ section of your personal space. Certain modifications will require validation by our services and the sending of appropriate supporting documents (civil status, proof of address, etc.).

You have the right to access, rectify and delete your data, in accordance with the legislation in force. You can exercise these rights by emailing: [email protected], or by post: Transcash – BP 56 – 13718 ALLAUCH Cedex. For information on how we process your personal data, please refer to our Confidentiality Policy, available on the website.