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Solutions de paiement sans contact Des cartes pour toute la famille Livraison gratuite en France et outre-mer
Solutions de paiement sans contact Des cartes pour toute la famille Livraison gratuite en France et outre-mer
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Acheter

Services status

At Transcash, service reliability is a top priority. This status page contains updates on the status of our systems. If there are any service interruptions, we will post a notification here.

All services are operational

Some services can be unstable

Availability of Transcash for payments and withdrawals.

Availability of the mobile application.

Availability of the website’s personal space.

Availability of ID verification service (upgrade to Essential and Max).

Availability of Transcash top ups in the retailer network.

Transcash top up loading availability.

Loading by wire transfer is available.

Credit card loading available.

  • Transferring between your black and red cards
  • Transfers between friends

System for sending PIN and 3DS codes (secure Internet purchases). Security notifications.
Activation, loading, balance consultation by SMS using keywords sent to 06 78 01 66 25.

Email notification and forgotten password reminder system.

Calls handled by our Call Center and emails by our Customer Service.

Planned maintenance

No maintenance planned

Scheduled maintenance during the night of 23/11/2022 to 24/11/2022

Various services

Several services will be temporarily unavailable for maintenance from 23/11/2022 at 23:30 CET to 24/11/2022 at 01:30 CET inclusive.

The following services will be unavailable:
  • Access to the Transcash website
  • Access to personal space
  • Mobile application access
  • Access to the interactive voice server
  • SMS services: balance inquiry, PIN code
  • Activation
  • Reloading (Transcash top ups, CB)
  • Card-to-card transfers
  • Balance inquiry
  • Transcash top ups purchases
Les services suivant resteront pleinement opérationnels durant la maintenance :
  • Paiements contact et sans-contact
  • Retraits dans les distributeurs
  • Paiements internet 3DS et sans 3DS
  • Paiements mobiles (Apple Pay & Google Pay)

Incident in progress

No incident reported

Ended on 29/07/2024 at 2:55 PM

Cardholder website, Mobile App, Purchase of top-ups

A network provider is currently carrying out essential maintenance on the technical infrastructure used by Transcash. This affects the majority of our services such as the mobile app, access to the cardholder website and the sale of top-ups at points of sale. Payments and withdrawals are not affected and you can use your card normally to make purchases and cash withdrawals.

Latest incident, started on 23/09 at 18h17

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