Pages
- A card to suit your lifestyle
- Advantages
- All about Google Pay™ with Transcash
- cic-fail
- cic-success
- Cookies Policy (EU)
- FAQ (EN)
- Find a sales outlet
- Formulas & fees
- Fyve, the contactless payment bracelets by Transcash Mastercard® !
- General Terms and Conditions of Use
- Good Deals Fyve !
- Home
- How to use Apple Pay with Transcash
- Legal notice
- Manage the whole family’s money easily
- Manage your children’s pocket money
- Operation game contest : Cash on your Transcash
- Pay merchants for your purchases
- Play online
- Receive your salary
- Register form
- Send money to your loved ones
- Shop in total privacy
- Shop online with peace of mind
- Sitemap
- The prepaid top-up payment card
- The Transcash Mastercard mobile app
- The Transcash virtual card
- Travel in total security
- Who are we?
- Withdraw money
Process Steps
FAQs
- Is the bracelet Fyve secure (what to do in case of loss or theft)?
- How do I know if the bracelet Fyve by Transcash fits me?
- I already have a pack of Transcash cards: can I buy the bracelet Fyve?
- Can I withdraw money with my bracelet Fyve?
- Can I buy online with my bracelet Fyve?
- How do I reload my bracelet Fyve?
- Is the bracelet Fyve waterproof?
- How long can I use the bracelet Fyve?
- How do I activate my bracelet Fyve?
- Where and how much can I spend with my contactless payment bracelet Fyve?
- How does the bracelet Fyve work?
- What devices can I use Apple Pay with?
- Is Apple Pay free?
- How do I use Apple Pay?
- Can I pay in all shops with Apple Pay?
- What is the maximum amount of a transaction with Apple Pay?
- Is Apple Pay secure?
- I can't add my card to Apple Pay: what should I do?
- My Transcash card does not work with Apple Pay: what should I do?
- What if I lose my iPhone, iPad or Apple Watch?
- I can't add my Transcash card to Google Pay: what should I do?
- My Transcash card is not recognised by Google Pay: what should I do?
- How to use Google Pay?
- What is the maximum amount per transaction with Google Pay?
- Is Google Pay secure?
- Can I pay in all stores?
- Is Google Pay free?
- With which device can I use Google Pay™?
- Are virtual cards attached to the same account as physical cards?
- How much does a virtual card cost?
- Where can I order a Transcash virtual card?
- How many Transcash virtual cards can I order?
- What is the Transcash Virtual Card?
- I am prohibited from performing banking transactions, can I be a Transcash card holder?
- What names appear on the two Transcash cards?
- What's the difference between a Transcash payment card and a regular bank card?
- How many Transcash packs can I buy?
- What is a Transcash pack?
- In what country can I use my Transcash cards?
- Where can I use Transcash cards?
- Can I transfer money from the red card to the black card?
- Who can be beneficiaries of money transfers?
- What is the minimum amount for a money transfer?
- What happens if I don't reload my Transcash card for several months?
- How long does it take for money to be available after loading?
- Can I make bank transfers to my Transcash card?
- Are there any reload limits (with the reload voucher)?
- Where can I buy a Transcash Top-up?
- What is the price of a top-up voucher?
- What top-up amounts are available?
- How do I get my secret code?
- What is the activation code?
- Where can I buy the Transcash pack?
- Are there any conditions to meet in order to hold a red card?
- Are there any conditions to meet in order to activate a Transcash pack?
- How do I switch to the MAX formula?
- Can I receive account statements?
- How can I check the available balance on my Transcash cards?
- What can I do from my personal area?
- How do I log in to my personal area?
- Can I use my Transcash cards on gaming and gambling websites?
- How much do my Transcash cards cost?
- Are there any fees when withdrawing from an ATM?
- Are there any fees when paying in store with Transcash cards?
- How do I dispute a transaction?
- How long can I use my Transcash cards for?
- Can anyone other than the person I designated use the Transcash red card?
- Can anyone other than me use my Transcash black card?
- How can I disable contactless payment?
- Can I make contactless payments?
- Can I make a purchase worth more than the balance available on my card?
- What is the maximum amount per purchase?
- What amount can I withdraw at a cash machine?
- Internal complaints management procedure
- What is considered to be a complaint?
- When can I make a complaint?
- What should I do if my Transcash card has been declined?
- What should I do if I've lost my activation code?
- Can I continue using my black card if the red card has been lost or stolen (and vice versa)?
- What should I do if my card has been used fraudulently?
- What should I do if the intended recipient has not received their red card?
- What should I do if my card is lost or stolen?
- Can I get my own account details?
- How do I allow a Third Party Payment Service to access my account data?
- How can I change my personal details?
- Can I close just one of the two Transcash cards?
- How do I close my Transcash account?
- How can I change my PIN?
- How can I retrieve my PIN if I forget it?
- How do I activate my card?
- How do I get my PIN?
- How do I choose my purchase category on the ACCESS formula?
- How do I upgrade to ESSENTIAL Formula ?
- Can I get a refund on a purchase made with my Transcash card?