You can personalize the PIN code of your Transcash cards: log in to your “My Account” area, “My cards – Manage my cards” section, then click on the on the “PIN management and “Customize the PIN code” buttons corresponding to your card. You will then need to do a cash withdrawal in an ATM for your new PIN to be updated in the chip of your card.
Please note that if one of your cards is lost or stolen, a new PIN code will be assigned to you once your card has been renewed. You will be able to personalize your PIN again once you have received your new card.