Check the following – the most common ones:

1.         Is your device compatible with Apple Pay?

2.         Your device must have a lock: code, fingerprint or facial recognition.

3.         Your Transcash card must be functional for purchases, i.e. it must not be locked, expired, lost/stolen or inactive.

4.         You must be in ACCESS (declared identity), ESSENTIAL or MAX! If you are in anonymous ACCESS (without a declared identity), you cannot use Apple Pay. You have to connect to your customer area or to the application to fill in the identification form.