FAQ Category: Purchase and activation

13th April, 2023

How do I choose my purchase category on the ACCESS formula?

In order to activate your Black Card in the ACCESS Formula , you must first select a category from the list below.  This category will determine the nature of your purchases. Each category is associated with a code from 0 to 9. This code is required in order to activate your...

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13th April, 2023

How do I activate my card?

On the Internet: click on « Activate » and follow the on-screen steps.. On the Transcash Mastercard application: click on 'Activate' and follow the on-screen steps. By SMS : send the last 8 digits of your black card to 06 78 01 66 25 (1) and follow the instructions sent...

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13th April, 2023

How do I get my PIN?

Once you have loaded the card for the first time, you will automatically receive the black card's PIN on your mobile phone.

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13th April, 2023

How do I get my secret code?

You use the 6-digit secret code to log in to your personal area. If you choose to register by SMS or using the Interactive Voice Server, your secret code will be sent to you by SMS as soon as your Black Card is activated (you can change it during your...

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13th April, 2023

What is the activation code?

The activation code is printed on a specific receipt that is given to you when you buy the Transcash pack at certain retailers, in addition to your store receipt. You will need this 12-digit code to access the card activation service. If you do not wish to activate your cards...

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13th April, 2023

Where can I buy the Transcash pack?

On our website or in any of the tobacconists and newsagents distributing the Transcash! For security reasons, we strongly advise you not to buy a pack that has already been opened or damaged. As a security measure, once you have bought a Transcash pack, it cannot be taken back or...

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