title special offer
2 Fyve bracelets free with every purchase of a Transcash pack
NFC Contactless payment solutions Cards for all the families Free shipping in France and overseas
NFC Contactless payment solutions Cards for all the families Free shipping in France and overseas

FAQ Category: Card usage

18th April, 2023

Can anyone other than the person I designated use the Transcash red card?

No. Transcash recommends that only the designated person uses the red card with their own signature on the back. For security reasons, he/she and you must be the only people to know the red card's PIN. In any event, if you or the designated person allow a third party to...

By: / / Comments Off on Can anyone other than the person I designated use the Transcash red card?
Read More
18th April, 2023

Can anyone other than me use my Transcash black card?

No. For your security, you must be the only person to know your PIN. In any event, if you allow another person to use your black card, you will have sole liability for any transactions made with the black card and will not be able to stop them.

By: / / Comments Off on Can anyone other than me use my Transcash black card?
Read More
18th April, 2023

How can I disable contactless payment?

You can disable (and re-enable) the 'Contactless' feature of your Transcash cards. To do so, log in to your personal area, My cards > Manage my cards section, then click on the button: Security settings (for the black card) Parental control (for a red card) You can also request this...

By: / / Comments Off on How can I disable contactless payment?
Read More
18th April, 2023

Can I make contactless payments?

Yes, you can make contactless payments with your black card. Your black card can be used to make contactless payments (without entering a PIN) of up to €50 per transaction. The cumulative amount of contactless purchases allowed is €150 or 5 consecutive transactions per day. When one of these limits...

By: / / Comments Off on Can I make contactless payments?
Read More
18th April, 2023

Can I make a purchase worth more than the balance available on my card?

No. You cannot spend more money than the amount available on your Transcash Mastercard prepaid card. However, if you know the balance on your card, you can ask the merchant if you can pay the difference in cash or another payment method.

By: / / Comments Off on Can I make a purchase worth more than the balance available on my card?
Read More
18th April, 2023

What is the maximum amount per purchase?

On the ACCESS formula, the maximum spend allowed is €150, limited to €50 per purchase. Please note, your purchase must fall within the chosen category. On the ESSENTIAL and MAX formulas, the maximum spend allowed for a purchase is €2,500 a day. These amounts are of course also limited by...

By: / / Comments Off on What is the maximum amount per purchase?
Read More
18th April, 2023

What amount can I withdraw at a cash machine?

On the ACCESS formula (activation at www.transcash.fr required) you can withdraw up to €50 over the entire term of your contract. Please note : On the ACCESS Formula, withdrawals are not allowed if you have chosen to activate your black card by SMS. After sending your identity document in order...

By: / / Comments Off on What amount can I withdraw at a cash machine?
Read More
18th April, 2023

In which countries can I use my Transcash cards?

In the ACCESS package, use of the black card is authorized in mainland France only (excluding French overseas departments and territories). In ESSENTIAL and MAX formulas, you can use the Transcash card in all countries where Mastercard cards are accepted, whether for withdrawals or payments.

By: / / Comments Off on In which countries can I use my Transcash cards?
Read More
18th April, 2023

Where can I use Transcash cards?

On the ACCESS Formula, the Black Card can only be used in France (including French Overseas Departments and Territories) to pay for a limited range of goods services (1 category of your choice). When you activate your black card by SMS, you are limited to a single top-up of up...

By: / / Comments Off on Where can I use Transcash cards?
Read More
13th April, 2023

What is the Transcash Virtual Card?

The Transcash virtual card looks like a physical one with a 16-digit number, a CVV verification code and an expiration date. This dematerialized version valid 6 months can be used immediately to secure your online purchases.

By: / / Comments Off on What is the Transcash Virtual Card?
Read More