FAQ Category: Google Pay with Transcash

12th April, 2023

With which device can I use Google Pay™?

With a smartphone or tablet running Android Lollipop 5.0 and higher. The device must have NFC (Near Field Communication) technology. Check your settings to see if it is compatible with Google Pay!

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12th April, 2023

Is Google Pay free?

Yes, you don't have to pay anything, you just have to download the application and add a payment method. You can then pay for your purchases at no extra cost.

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12th April, 2023

Can I pay in all stores?

No, but it is possible in most of them. The store must accept contactless payment or present one of the symbols to use Google Pay :

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12th April, 2023

Is Google Pay secure?

Yes, the information you enter is encrypted and secure on your phone. To make the payment, you need to unlock your phone via PIN, facial recognition visual identification or fingerprint depending on what you choose. Google Pay has some of the best technology with multiple layers of security to protect...

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12th April, 2023

What is the maximum amount per transaction with Google Pay?

Google Pay has no maximum amount! Please refer to the authorized limits of your Transcash card according to your plan. Indeed, unlike the 'contactless' feature limited to €50 per transaction, Google Pay mobile payment offers a much higher payment limit due to its high security system. The maximum per transaction...

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12th April, 2023

How to use Google Pay?

Log in to the Transcash application and click on the 'Add to Google Pay' button on the homepage. Your card will automatically register since you are already authenticated!You can also download the Google Pay app from the Play store on your device. Save your payment details so that it is...

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12th April, 2023

My Transcash card is not recognised by Google Pay: what should I do?

Check you've logged at least once into your personal space. It is thanks to this identification that you can use Google Pay. Indeed, Google Pay is a service available to all Transcash customers (except for ACCESS customers without a declared identity*).

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12th April, 2023

I can’t add my Transcash card to Google Pay: what should I do?

There are several possible reasons, among the most common: Don't forget to download the Google Pay application on your Android device first! Without it, you will not be able to connect your card from the Transcash Mastercard app. Make sure your device has a lock: code, fingerprint or facial recognition....

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